CASE-008·Creator Ops · Conversation Intelligence·STEALTH

Setting

Custom-built tool for a major influencer. Instagram + WhatsApp Business connected via Meta Tech Provider, multiple specialized AIs analyzing every conversation continuously, replying in real time, flagging refund requests, scoring leads /100 (hot / warm / cold), and pinging Slack + email on what matters. Live dashboard: 6,800+ conversations, 5,100+ leads, 16% conversion rate, 45s average response time.

Shipping

Previews

Tableau de bord — conversations, leads chauds, taux de conversion, temps de reponse — Dashboard

Conversations live — feed unifie Instagram + WhatsApp, scoring chaud / tiede / froid — Live conversations

Leads scores — 5170 leads avec score /100, tabs Tous / Remboursements / Chauds / Tiedes / Froids — Lead scoring

Integrations — Instagram + WhatsApp Business, alertes Slack et Email — Integrations

What we shipped

Unified Instagram + WhatsApp Business connection via Meta Tech Provider (with 360dialog for multi-WABA scale)
Multiple specialized AIs continuously analyzing every conversation (intent, urgency, sensitivity)
Real-time replies calibrated on the creator's tone and methodology
Automatic refund-request detection with dedicated alert and priority routing
/100 lead scoring with automatic classification: hot / warm / cold + filters and CSV export
Smart configurable alerts (Slack + email) on high-stakes signals, one-click test buttons
Live dashboard: total conversations, hot leads, conversion rate, average response time, refund requests
Admin user management + advanced AI and knowledge-base configuration
Custom KPIs and exports to track performance and volume per channel

Stack

LLM coreMulti-AI orchestration layerMeta Business Portfolio360dialogSlack APIResend / SMTPNext.js

SHIPPING Q2 2026 · 6800+ CONVERSATIONS · 16% CONV RATE · 45s AVG RESPONSE

Where to start

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